Transitioning from the the "tried and tested" telephone system of old (using 2-wire copper lines) to IP-based technology, which utilizes broadband Internet access should be the first step. This is a good thing! (especially since the PSTN will soon be non-functional) Broadband access provides the pathway to the future. Reason: UC allows organizations to be so much more productive. Utilization of SIP technology, allows your work force to now have the basic infrastructure to integrate voice with data, video, mobile devices, instant messaging, web collaboration, document sharing and lots more, all into one single communications fabric. Tying all of your communications devices together will eliminate bottlenecks, shorten sales and project cycles. No matter where your team might be, work does doesn't slow down because key decison-makers are out of the loop or vital information is not available. As well, if implemented and managed properly, UC can be provisioned to provide your company with the latest, up to date to mobile security.